Both of my kids have been there since they were 3 months old (now almost 5 and almost 3) and we've always had a wonderful experience! They send lots of pictures, keep track of all bottles, table food, change diapers, and naps, send pictures, facilitate early development through tummy time, etc., and even have baby carriers so they can wear babies who need a little extra love/snuggles. I've loved them for every age/stage of development.